FAQs

Things to Know Before Your Visit

Do we need to purchase or reserve tickets in advance?

To ensure an optimal guest experience, we highly recommend purchasing tickets in advance for all guests, including members. Tickets are offered on a first come, first served basis due to our limited parking capacity.

Will you accept cash onsite?

Newfields is a cashless campus (with the exception of The Café). Credit cards, debit cards, and digital wallets are the only form of payment accepted for ticket purchases and at culinary pop ups, Garden Terrace, and The Museum & Garden Shop. We ask that guests and members please purchase all admission tickets online ahead of time or use their phone to purchase tickets on-site.

If you have trouble reserving tickets, one of our team members would be happy to assist you at the Welcome Desk, Information Pergola, or Garden Entrance or by phone at (317) 923-1331.

Can I bring my backpack or large bag?

Help us protect the art by leaving any backpacks or bags larger than 11x15x6 inches in your car or at home. Backpacks and large bags are not permitted to be worn on your back while visiting the Indianapolis Museum of Art (IMA) Galleries to avoid accidentally bumping into artwork. Lockers are available on Floor 1 to hold large bags and other belongings during your visit. Have an oversized diaper bag or medical bag? Please see a Newfields staff member upon arrival to request an accommodation.

Can we bring in food and beverage?

Yes! You are welcome to bring food and non-alcoholic beverages to Newfields for picnics outside with the exception of those attending Harvest Nights or Winterlights. Bottled water is welcome in the IMA Galleries, as are bottles for infants and sippy cups for children, but please refrain from bringing food or other beverages into the IMA Galleries. If you prefer not to pack a lunch, options for dining are available at The Café and seasonally at Garden Terrace and in THE LUME (check webpages for current opening hours and information).