Accessible restrooms are located on the lower level of the Lilly House.
Service animals are welcome.
We have an outdoor wheelchair to borrow for the day, on a first come first served basis. Please note that on busy days (holidays, special events, and summer weekends) outdoor mobile devices rent out quickly and may not be available; it may be wise to make other arrangements. You are welcome to bring your own manual wheelchair, motorized wheelchair, or electric mobility scooter to use in The Garden.
Portions of The Garden include accessible pathways. Newfields staff at the Admissions desk are happy to provide guests with a Garden map and highlight these pathways upon arrival.
Seasonal tram tours provide a driving tour of The Garden on the Newfields’ Tram, the Late Miss Kate. Tours begin in early April and run through October. Please visit our website to choose the right time and tram tour options for you.
Wheelchairs are available for free on a first-come, first served basis. To borrow a wheelchair at Lilly House, please check in with the desk located at the main entrance on the lower level.
- The Lilly House entrance is located on the lower level of the house. Guests approach the entrance by way of the chauffeur’s drive at the north end of the building. The drive is a gently sloping curve, descending approximately 11½ feet over a distance of about 300 feet. Temporary entrance ramps for the front doors are available upon request. We ask that guests please contact Lindsay Holstine, head of our Accessibility Taskforce, three weeks in advance of your visit in order to provide you with these accommodations.
- Inside the house, a ramp with handrails leads from the entry level to an elevator that can take guests to Floors 1 and 2. Because the elevator car dates to the 1930s and is relatively small, a staff member will operate it for any guest who wishes to use it.
- The staircase in Lilly House is circular with 16 steps (8” rise) leading from the top of the ground-floor ramp to Floor 1, and 23 steps (7” rise, with one landing) leading from Floor 1 to Floor 2. Both stairs feature handrails.
- While moving through the rooms on Floor 1, guests will encounter different floor surfaces (wood, marble, linoleum, carpet) and two small ramps that bridge a 3½-inch change in floor elevation on the west side of the house.
- As you marvel at the beauty of Lilly House, seating options are available throughout. Sit and stay as long as you like.